Frequently Asked Questions

Discover answers to common inquiries about our natural wood office furniture. Still have questions? Don't hesitate to contact our timber whisperers.

Unlike the soulless cubicle farms that populate corporate landscapes, Ticafya crafts wooden symphonies for your workspace. Each piece is handcrafted from premium natural timber, bringing the forest's heartbeat into your office. Our furniture isn't just assembled—it's composed with meticulous attention to grain patterns, natural characteristics, and ergonomic design. When you choose Ticafya, you're not just furnishing an office; you're cultivating a relationship with nature that will evolve beautifully over decades.

Absolutely! We believe your workspace should be as unique as your fingerprint. Our artisan-led design team collaborates with you to breathe life into your vision. Whether you need a majestic conference table that commands attention or an executive desk that whispers authority, we translate your dreams into timber reality. The process begins with a consultation where we listen to your needs, sketch concepts, select wood types, and finalize dimensions before our craftspeople begin their magic. Custom pieces typically require 4-8 weeks, depending on complexity and current workshop flow.

We stand behind our craftsmanship with the confidence of ancient oak. Ticafya provides a robust 10-year warranty against manufacturing defects, covering structural integrity and craftsmanship. Natural wood will continue its living journey—developing character through subtle color changes and minor movement—these are signatures of authenticity, not defects. For mechanical components like drawer slides and hinges, we offer a 5-year warranty. Our furniture is built not just for today's meeting, but for tomorrow's legacy—many of our pieces become family heirlooms, still standing proud decades after purchase.

Our collection features nature's finest performers: Oak with its storied strength and distinctive grain—the cornerstone of timeless workspaces. Walnut with its chocolate richness that deepens with age like fine wine. Maple offering clean, bright surfaces perfect for contemporary settings. Cherry transforming from honey gold to deep amber over years, telling the story of time. Each wood is responsibly sourced from managed forests, ensuring ecological balance. For specialized pieces, we occasionally work with exotic varieties like Sapele and Zebrano, though we focus primarily on sustainable hardwoods that combine beauty with environmental responsibility.

We wouldn't dream of cloaking our natural treasures in chemical armor. Ticafya exclusively uses low-VOC and zero-VOC finishes that respect both the wood's natural beauty and your indoor air quality. Our primary finishes include hand-rubbed natural oils that penetrate the wood's surface, allowing it to breathe while providing protection. For more demanding environments, we offer water-based polyurethanes that create a protective shield without the toxic emissions of conventional finishes. Every finishing product in our workshop is carefully selected to ensure your furniture remains as pure as the forests from which it came.

Sustainability isn't just a policy—it's our heartwood. We partner exclusively with suppliers certified by the Forest Stewardship Council (FSC) and the Programme for the Endorsement of Forest Certification (PEFC). Each timber board is traceable to forests where harvesting mimics natural processes and supports biodiversity. We embrace the practice of selective harvesting, where mature trees are carefully removed, creating space for younger trees to thrive. Additionally, for every furniture collection we release, we contribute to reforestation initiatives, planting native species that will mature into the majestic trees future generations will enjoy.

Greatness can't be rushed—true for both forests and furniture. Our standard collection items typically ship within 3-4 weeks from order confirmation, reflecting the care invested in each piece. Custom creations dance to a different rhythm, generally requiring 6-10 weeks depending on complexity and current workshop capacity. Like a tree adapting to seasons, we occasionally experience variations in these timeframes during peak periods. For clients with specific deadline requirements, we offer expedited crafting options when our workshop schedule permits, though we never compromise quality for speed—some processes simply can't be accelerated without diminishing the integrity that defines Ticafya.

Your furniture's journey from our workshop to your workspace is handled with the same reverence as its creation. We partner with specialized furniture delivery services who understand the precious cargo they carry. For standard orders, white-glove delivery includes placement in your designated space, unwrapping, and basic assembly. Complex installations, particularly for custom executive suites or comprehensive office fitouts, are accompanied by our own installation artisans who ensure every component aligns perfectly. Each piece arrives with detailed care instructions and an assembly manual featuring hand-drawn illustrations that transform the setup process from mere mechanics to an appreciation ritual.

We've made the financial aspect of acquiring your wooden workspace companions as smooth as well-sanded maple. For standard collection items, we accept all major credit cards, wire transfers, and corporate purchase orders (subject to approval). Custom projects follow a structured payment journey: 30% deposit to secure your place in our production schedule, 40% upon approval of final designs and material selection, and the remaining 30% prior to shipping. For corporate clients furnishing entire offices, we offer flexible payment plans that align with project phases. All transactions are processed through our secure payment gateway, ensuring your financial information remains as protected as ancient growth forest.

Your Ticafya furniture thrives with minimal but mindful attention—like tending a bonsai rather than mowing a lawn. Daily care involves simply dusting with a soft, slightly damp cloth, moving with the grain's natural flow. Quarterly nourishment with our custom-blended furniture butter (included with purchase) feeds the wood and maintains its luminous character. Avoid commercial polishes containing silicones or petroleum derivatives—they create build-up that suffocates the wood. Position pieces away from heating vents and direct sunlight which can cause uneven aging. For unexpected spills, blot immediately rather than wiping, which can force liquid deeper into the grain. This gentle stewardship ensures your furniture ages with grace, developing the coveted patina that only time can bestow.

Minor surface scratches are part of your furniture's evolving story—like laugh lines on a beloved face. For light scratches, our touch-up kit (available for purchase) includes color-matched wax fillers and application tools. Deeper wounds benefit from professional attention; we offer restoration services performed by the same artisans who created your piece. Water rings—those ghostly circles from forgotten coffee cups—can often be lifted by applying a small amount of mayonnaise overnight (the oil penetrates while lecithin lifts moisture). For significant damage, our furniture hospital provides comprehensive restoration, from structural repairs to complete refinishing. Remember that perfect preservation isn't the goal—natural wood evolves visually through use, often becoming more characterful and valuable over time.

Your wooden furniture embarks on a magnificent transformation journey the moment it arrives. Like fine wine or vintage leather, natural wood develops character impossible to replicate artificially. Cherry darkens from honey blonde to rich auburn within the first year. Walnut lightens slightly before deepening to chocolate velvet. Oak develops a golden honey glow beneath its initial amber tone. This metamorphosis happens gradually—the wood responding to light exposure and air interaction. The grain patterns become more pronounced as subtle color shifts occur across the surface. Touch changes too; initially smooth surfaces develop a silken quality as microscopic fibers respond to handling. This evolution isn't deterioration but maturation—your furniture becoming more distinguished, more uniquely yours with each passing season.

Our Wooden Symphony

Where nature's artistry meets workplace functionality

Ticafya natural wood office furniture craftsmanship

The Roots of Our Craft

Ticafya was born from a simple yet profound realization: in today's digital landscape, we've lost touch with the natural elements that once surrounded our daily lives. What began as a modest workshop in a sun-dappled corner of a woodworking enthusiast's garage has blossomed into a sanctuary for those who believe workspaces should inspire, not just accommodate.

Our journey started when our founder, once confined to a sterile office of chrome and plastic, dreamed of bringing the forest's embrace into corporate environments. That vision—to create furnishings where every grain tells a story and every curve honors the tree it came from—remains our guiding star. We've grown not by chasing trends, but by respecting traditions while embracing innovations that enhance, rather than disguise, wood's intrinsic beauty.

Our Woodland Philosophy

At Ticafya, we don't simply build furniture—we orchestrate a harmony between nature's gifts and human ingenuity. Each piece we craft isn't merely an object, but a bridge connecting ancient forests to contemporary workspaces, transforming mundane office routines into rituals of tactile pleasure.

We believe that when you rest your hands on genuine wood, something primordial awakens in your consciousness. Studies consistently show that natural elements in workspaces reduce stress and enhance creativity—but we didn't need research to tell us what our hearts already knew: humans thrive when surrounded by authentic materials that carry the whispers of wind, rain, and sunshine within their fibers.

Ticafya sustainable wood office furniture production

Our Rooted Values

  • Authenticity: We reject veneer thinking, in furniture and in business practices
  • Sustainability: For every tree transformed, another is nurtured to maturity
  • Craftsmanship: Each piece passes through hands that have spent decades perfecting their art
  • Longevity: We build heirlooms, not disposables—furniture worthy of inheritance
  • Harmony: Creating workspaces that balance aesthetic beauty with functional precision

The Ticafya Difference

While others in our industry have chased economies of scale through mass production, we've remained steadfast in our commitment to hands-on craftsmanship. Our artisans—many who learned their trade from parents and grandparents—work with time-honored techniques alongside cutting-edge technology.

We source our materials from responsibly managed forests, where selective harvesting preserves ecosystem health. Our finishing processes utilize natural oils and waxes that protect without sealing wood away from human touch—because we believe furniture should age with dignity, developing a patina that tells the story of its journey with you.

Our Promise

When you choose Ticafya, you're not simply purchasing furniture; you're inviting a living piece of the forest into your daily work ritual. Our desks don't just hold your computers—they ground your ideas. Our chairs don't merely seat you—they embrace your ambitions. Our conference tables don't simply gather colleagues—they cultivate connections rooted in the same soil as the timber they're crafted from.

We stand behind every grain, knot, and growth ring in our creations, confident that as they weather time alongside you, they'll prove themselves not as expenditures, but as investments in workplace wellbeing, environmental stewardship, and timeless beauty.

Exclusive Discounts

First access to seasonal sales and member-only pricing on our artisanal wooden collections.

Design Inspiration

Curated content showcasing how natural wood transforms modern workspaces.

Sustainability Updates

Learn about our forest-friendly practices and how your purchases help preserve nature.